Fully Inclusive Prices includes collection, delivery and VAT Your Dress Insured from door to door
We are always delighted to hear back from our customers. We share all feedback received with everyone on our specialist team. You can read below some of the most recent comments we have received on our service. Your comments are important and help us maintain a high standard of service.
To let us know about your experience please contact us.
Hi, I bought my dress reduced because it had all sorts of marks on it. I really must thank everyone involved for doing such an amazing job because it was just perfect xx. Eva April 2017
Hi, Just wanted to say a very big thank you for doing such a wonderful job cleaning my wedding dress it looks amazing and i just cant wait to wear it in June. The whole process has been totally flawless, collected and delivered exactly on time and very helpful text messages from DPD. Exceptional customer service from all involved you should be very proud of yourselves. Mel 7/3/2017
"Dear Tim, thank you for the wonderful service you and your team provided. I opened the outer box just to have a look, but the inner box is absolutely beautiful, I will not open the inner box as I will be taking it to Switzerland where my daughter-in-law works with my son. Thank you once again, and I will certainly recommend your company to others. Yours (Renata 22/12/16)
"I just wanted to thank you for the excellent service I received from your company. I am so pleased with how my dress has been cleaned and packaged. It is clear that your staff have taken a lot of time to ensure that my dress is cleaned to the highest standard and the quality of the packaging/box is beautiful. It really is a lovely way to be able to store my wedding dress. I have shown my family and friends and they are also impressed with the way the quality of your work. The customer service I have received has also been outstanding and as a result, I will be recommending your company to all of my friends and family." (21/9/2016)
To all the people at Bridalclean, you saved my dress and I can never thank you enough. I unearthed my wedding dress and to my shock and horror found that it had been used for dress up by some of the kids I fostered. It had several marks down the front and I had no clue what these marks were and how long they had been left to eat at the fabric. I requested your cleaning service mid January with the hope that you could return this dress to its former glory. I was told I'd have to wait 3 weeks and as we had no clue what the marks were, you would do your best but it may be too late to treat them. I sat a few times knowing deep down in my heart that it was unlikely you would get all, if any of the marks out. So today, 6th February my dress arrived back and it is like new, I was dumbfounded and quite overcome. To think you'd restored my dress to its original condition. I am now getting it shipped to NY where I intended to renew my vows in NY in the exact wedding dress as I did years before. This email seems so trivial to how much gratitude I owe you all. Thanks very much and your guys are the best out there!" A very grateful Mrs Lee. (Hampshire)
"Thank you so much for my beautiful wedding dress being returned to me in pristine condition! I am so impressed with your customer service. I completed the online booking form and within an hour we had spoken and arranged next day collection of my dress. I really appreciated the call to say that you had safely received my dress and veil, I didn't realise how much I cared about them until they were out of my sight. The return delivery of my dress was arranged around my NHS shift patterns (!), it was so easy. Thank you so much, I will now have my dress and veil to pass down many generations :) Keep up the good work, I have recommended you to so many people already!" (Louiza, Surrey)
Hi - I jJust wanted to say a massive thank you for returning my wedding dress superbly cleaned and almost like new. Very efficient service and I am absolutely delighted. Thank you again and will most certainly be recommending you to other people. Gill C.
Hi, I voted for you. You did a fab cleaning my dress, it looked brand new. Thank you :) Bryony B.
I was so pleased with your service, no problem at all ! :)
Hi team, I just wanted to say thank you for a complete hassle free service. I didn't have to leave my house to get my dress cleaned, picked up on a day of my choice, what more could you ask for! I had it cleaned twice, your staff are incredibly helpful and professional, after 2 wears it looked brand new after both. Amazing work! I will recommend you to everyone! Thank you :-) Sarah Adams
"Great care has clearly been taken with cleaning and boxing my silk dress and the box is so lovely I will certainly have no hesitation in putting it somewhere it can be seen! I have felt confident throughout at the level of service I would receive, as staff have always been helpful and knowledgeable on the telephone. Furthermore, it is great to come across a company that offers a service which fits in so well with a busy lifestyle, it has been a stress and worry free process. Many thanks to you and your staff" Emma M. (Bristol).
I would like to thank all at Atlantic Bridal Workshop for a really friendly and professional service. It is obviously a happy place to work. You have a very clear, easy to follow, online service that lived up to all it promised and despite being at the other end of the country from me it was a simple worry free process to entrust you with such a precious item. I would not hesitate to recommend your services. Thank you Jo Mathieson
Hi - I received my wedding dress on Monday, and just wanted to say how very pleased I am with the result. You obviously worked very hard to restore it and I am very appreciative of your efforts. I shall certainly recommend you to anyone who needs a vintage wedding dress cleaned. Jacqui
"I have had my dress back and it looks absolutely beautiful. What else can I say but thank those involved for such a wonderful service! Best wishes" (Ginette, Hammersmith)
"I just have to thank you so much for the beautiful results with my daughter's wedding dress. She is absolutely over the moon, having been told by a Jenny Packham advisor that cleaning would not resolve all the staining problems with the sample dress. The dress is as new and she feels as though she is the first person to try on the dress. She cannot wait for her wedding day. Once again so many thanks for your kindness and the care shown. Kindest regards" (Elizabeth, Prestwick)
"My dress now looks good as new I'm truly over the moon. Thanks again - I will be recommending you to friends" (Lisa S, Bournemouth)
"Great care has clearly been taken with cleaning and boxing my silk dress and the box is so lovely I will certainly have no hesitation in putting it somewhere it can be seen! I have felt confident throughout at the level of service I would receive, as staff have always been helpful and knowledgeable on the telephone. Furthermore, it is great to come across a company that offers a service which fits in so well with a busy lifestyle, it has been a stress and worry free process. Many thanks to you and your staff" (Emma M, Bristol).
"I would like to thank you so much for the wonderful service that you and your team gave me for the cleaning of my wedding dress. Right from the start everybody was extremely helpful which is not something you get very often any more, particularly over the phone. The dress looks great, I just wish I could wear it again!!!! All I need to do now is find a place to put the box!!!!!" (Emma D-Z.Fyfe, Scotland)
"I just wanted to say that I was very pleased with my dress which was beautifully cleaned and boxed. It feels good to know that it is completely clean and is safely stored away for the future. Thank-you" (Susan M. Rothringham)
"To the Team. I just wanted to say thank you very much for returning my dress to me so beautifully cleaned and presented in the box! I really appreciated the way I was called throughout the process so I knew when the dress had been received and when it was going to be ready. It looks amazing and I just wish I could wear it again now! Thank you very much."
"Thanks again for the magnificent job you did with my dress. It looks good as new. I'll certainly be recommending you to my friends" (Jayne H. Cheltenham)